Find out what your new Subaru can do for you. 

As you know, vehicles today are very sophisticated. Many of our customers develop more questions after they have the car for a few weeks. Your new Subaru vehicle is engineered with advanced technology to make sure you're safe, comfortable, and entertained on every drive.

To make sure you're familiar with these features and to personalize them according to your needs, Subaru created the Love-Encore visit. You'll have a one-on-one appointment at Subaru of Keene with a Subaru Star Delivery Specialist who will answer any questions you have and help you explore and customize your vehicle's systems.

Just a few of the comments from customers who've experienced a Love-Encore visit:

Thank you so much for taking the time to go over my 2025 Crosstrek!  I found the time you spent with me was very helpful! I may have further questions about my car in the future , but for now I feel more confident driving it.
I have an appointment coming up with Doug Welch for a Love-Encore visit that I am really looking forward to... All-in-all they are a great team and I am looking forward to a continuing great relationship with this dealership!

Contact your Subaru Star Delivery Specialist to learn more or schedule a Love-Encore visit.

  • Douglas Welch
    Love Encore Delivery Specialist
    (603) 439-6827

    As Subaru of Keene's Love Encore Delivery Specialist, I make sure new owners feel confident and comfortable well beyond the day they drive off the lot. After three years in Subaru sales, stepping into this role lets me stay focused on what I value most-building relationships and helping customers truly understand their vehicle, from safety features to the technology and capability that set Subaru apart.

    I've been a car enthusiast my entire life and have always driven Subarus myself. The brand's commitment to safety, trust, and community perfectly aligns with who I am-both on the job and at home. Family is at the center of everything I do. My wife, Shariah, and I were thrilled to welcome our baby boy in December 2025, and our two cats, Loki and Finn, keep life busy but fun.

    Whether it's your first Subaru or your fifth, my goal is simple: make sure you feel informed, supported, and ready for whatever's ahead. If questions come up, I'm here. Welcome to Subaru of Keene.

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The Subaru Star Delivery Specialist, Your Vehicle Technology Expert.

Once you take ownership of your new Subaru, your Subaru of Keene Star Delivery Specialist will schedule a return to the retailer for a Love-Encore visit. This should take place within 14 to 60 days from your original delivery date. This is your opportunity to ask questions about your vehicle's features and functions. With the help of the Star Delivery Specialist, you will be confident understanding how your vehicle's technology enhances your driving experience.

Your specialist will explain and demonstrate how to use the systems seen on the right, plus many more, and set them up to work best for you. You will also learn about SUBARU STARLINKâ„¢ connected services and how to enroll. Please note this process may take about 30 to 60 minutes. The Star Delivery Specialist is your go-to contact for all of your technology questions before, during, and after taking ownership.

Helpful videos from Subaru of Keene

Helpful videos from Subaru of Keene