Click on one of the people below to find out more information.

Management

Bill Fenton
President
603-354-5000

Bill Fenton opened Toyota/Volvo of Keene in 1986. In 1991, Honda was added to the family, along with Hyundai in 2001 and Subaru in 2006. Bill currently lives in Keene with his wife JoAnn, and his two children, Kaitlin, and Donovan and their dog Mia. Bill spends his free time skiing, mountain biking, and automobile racing.

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Donovan Fenton
Vice President
603 355 5000


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Craig Bourassa
General Sales Manager
603-439-6812


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Adam Zinn
Finance and Insurance Manager
603-439-6803


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Finn Fenton
Canine Resources Administrator


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Sales

Kathy Kelley
Sales and Leasing Consultant
603-439-6814

(As featured in Subaru New England's Academy Monthly Newsletter, Volume 9 Issue 1 - January 2019.)


Sales Consultant Profile: Kathy Kelley
Subaru of Keene - Keene, NH

What do you like to do outside of work? "I live in Keene NH and enjoy antiquing, the movies and going to Foxwoods. I have a great love of animals, both domestic and wild, and strongly support the Humane Society. I also contribute to the fight to protect and find shelter for abused animals."

What led you to the automobile business, and how long have you been in it?
 "I have been in the business for six years. My father knew his way around cars and taught me the mechanics of the automobile at an early age. My mother was a very good saleswoman who had great success in all her endeavors. From the both of them I learned that knowledge of the product you are selling, and respect, were the keys to being great."

What is your most memorable customer experience?
"A customer I have known for five years was driving a 2004 Forester that was falling apart. Twice a week she drove her husband, who is a cancer patient, to his appointment. She was finally told the Forester would not pass inspection next time. I sat down with her, reviewed her budget, and searched for the right car for her. Two months later, we had a 2015 Forester that fit the bill. After many phone calls and emails, she eventually agreed to buy the 2015. This was her first car purchase since 2004, and today she is one of my happiest customers."

With the fast pace of business in our stores, how does Subaru of Keene maintain focus on customer satisfaction?
"Subaru of Keene has won the Love Promise Customer Commitment Award for the past six years, which says a lot for us. Gary, Craig, Derek and Adam work together to make sure we are all updated with any changes. Bill Fenton promotes a great family atmosphere and plays a big role in helping the community. Subaru of Keene is a very satisfying place to work for me."

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John Hannon
Sales and Leasing Consultant
603-439-6823


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Jason Kennedy
Sales and Leasing Consultant
603-439-6866


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Russell Berry
Sales and Leasing Consultant
603-439-6862


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Matthew Verge
Sales and Leasing Consultant
(603) 439-6819


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Zachary Griffin
Sales and Leasing Consultant
(603) 439-6806


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Service

Justin Tyler
Service Manager
603-439-6841

Justin is married and a father of two. They live in Gill, Massachusetts. He is an avid angler and also enjoy golfing in his spare time. He has worked for Subaru for over 15 years, working in both sales and service.

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Penny Stone
Service Advisor
603-439-6843

Penny started at Subaru of  Keene in March of 2010. She was born in Keene and has been living in the area ever since. She attended Keene State College and bought her first Subaru in the early eighties. She loves to stay active with her children, hiking, golfing - you can usually find her outside. "I love my new career at Subaru of Keene!" says Penny. "Stop in and say hello!"

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Kathy Sevene
Service Advisor
603-439-6845


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George Ellis
Service Advisor
603-439-6842


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Ryan Weeks
Senior Master Technician, Shop Foreman
603-439-6855


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Anthony Hart
Senior Master Technician


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Ed Arbuckle
Automotive Technician


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Rick Anderson
Service Technician


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Steven Maurice
Service Technician


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Alex Soucy
Service Technician


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Tyler Brown
Service Technician


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Arnold Croteau
Service Technician


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Keith Veith
Reconditioning


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Bruce
Service Shuttle Driver


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Parts

Zahariah Theodorou
Parts Manager
603-355-5000


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Ivan Raid
Subaru Parts Advisor
(603) 355-5000


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Robert Ellis
Subaru Parts Advisor


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Customer Care Center

George Thompson
BDC Director
603-354-5120

George started with Fenton Family Dealerships in 2007 and helped start our Customer Care Center in 2011. He now assists within the day to day operations of our stores. He is passionate about cars and the automobile business. George loves learning new ways we can grow as a local business and make changes to offer our customers a better, world-class experience. Stop into any of our stores, and you just might run into him!


George lives in Keene with his wife Molly and two sons, Henry and Simon. They enjoy everything the Monadnock region has to offer and are proud to call Keene, NH home!

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Cathy Gannoe
Internet Sales Manager
603-354-5116

Cathy Gannoe started working in the Customer Care Center when she moved back to Keene in 2011 after living in Myrtle Beach, SC for a few years.  She enjoys having the ability to speak and interact with customers and being able to help find them exactly the right new vehicle they will love by being able to work for all of the Fenton Family Dealerships.  When she's not at work she enjoys spending her time with friends and family, riding her downhill mountain bike, adding to her record collection and going to concerts.

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Xiomara Cadiz
Assistant BDC Manager
603-354-5117


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Matt Pro
Customer Care Representative
603-439-6813


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Alyson Rose Anderson
Customer Care Representative
603 354 5123


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Diane Hudson
Customer Care Representative
603-439-6829


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Marketing

Scott Sartorio
Digital Marketing Manager
603-354-5121

Scott began working in the Fenton Family Dealerships Internet department in 2009.  He enjoys working with the Fenton Family Dealerships because "it truly is a unique dealership setting with such a strong emphasis on customer service".

When Scott isn't at work you can usually find him at the golf course in the summer or at the Ice Arena in the winter. He enjoys staying active and enjoying the outdoors.

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Aaron Lafond
Multimedia Specialist


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It's the people who make a dealership tick. When you buy a car from Subaru of Keene, there are over 30 people here whose job it is to give you the best experience in sales and service you have ever had. Service is not just the name of a department, it's engrained in everything we do! Subaru of Keene was recognized by AAA with a 99% Customer Satisfaction Rating and we proudly serve Subaru customers from New Hampshire, Vermont, Mass, and eastern Canada and are here to exceed your expectations. Call us at 855-386-6319.