Subaru of Keene

Vermont Customer Testimonials

Hi Anthony,

I am enjoying the new car. I came to Subaru of Keene because you were not "pushy" when I spoke with you. Some of the other dealers told me I had to come in right away to get a particular price or to get the car I wanted. I am not interested in doing business with a dealer that tries to rush me or pressure me. I found you and the rest of your sales team very easy to work with. Please feel free to relay my thoughts to your management.

Thanks

Emily B, Chester VT

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Dear Mr. Carey,

I want to thank you and your staff for the gentle support that you provided in helping me select my 2009 Outback.  I had done all of the research prior to entering your showroom, reading Consumer Report, test driving a number of cars, reading on-line reviews, and price-shopping through various local and regional newspapers. When all was said and done, the toss-up was easily between the Subaru Forester and the Outback.

Subarus are excellent cars, but what sold me on my purchase was the relaxed, family-centered atmosphere of your dealership. Your salesman (Curt Finnamore) helped me to decide between my two choices by simply identifying the pluses that both cars had to offer. There was no "hard sell"; rather he listened to what I needed and identified how each car met my individual selection criteria. What was even more impressive was the attention he paid to the other, non-purchasing members of my family. Your salesman (and you) spent an amazing amount of time, during a busy evening, talking to my thirteen -year -old granddaughter who accompanied me. You let her sit behind the driver?s seat, chatted about your own children, and invited her to help her grandfather pick out the color of the car that she liked best!  When you noticed the picture of a Labrador Retriever on my sweatshirt (Charlie Dog, one of the great loves of my life), you immediately went into your cubicle and came out with two Subaru Pet T-shirts, one in a small for my granddaughter?s Pug and an Extra Large for me to take home for Charlie!

It is rare that I enjoy the car-shopping experience.  This time, however, I can honestly say that the enjoyment of the experience was equal to the enjoyment I feel as I drive around Brattleboro, Vermont in my new Outback! Not only have you gained a new customer-for-life, but I guarantee that when my granddaughter purchases her first car, she will return to Subaru of Keene for that fancy cherry-red model she almost talked me into buying for her!

Many thanks from Larry, Quinlyn, and, of course, Charlie Dog, who is enjoying the view from the back seat of ?her? new car!

Sincerely,

Lawrence Spiegel, Brattleboro, Vermont
Purchased via AAA Auto Buying Program

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Dear Dan,

THANK YOU SO MUCH for your superb work on a new car for my aunt Esther! She is delighted with her 2009 Subaru Impreza, and we are all grateful to you and Anthony Mastronardi for the excellent and honest work you did on her behalf, especially at Christmas time, when it was extra busy. We are very glad that we came to Keene from Brattleboro, Vermont!
I especially appreciate your creating the best lease arrangement for my aunt's circumstances as an elderly widow. She found the right car for her, at the right price, thanks to your quick work with the arrangements. You made everything simple. You represent Subaru of Keene and the Fenton Family Dealerships very well, Dan, and I want to thank you very much again. All the best and Happy New Year.  Ingrid B.

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Dear Mark,
I just wanted to take a moment to tell you how thankful I am for the great experience I had buying a car from Subaru of Keene.  You were all very attentive to my needs, and responded quickly to all my requests.  I was amazed at the broad selection you had in vehicles in inventory--demonstrated by the fact that every time my wife changed her mind on color (4x) , you were able to say, 'No problem--we have that.'  Of course, the clincher was that your price was $1,000.00 less than the quotes I got from my local Vermont Subaru dealer.  Great prices, great choices, and a great staff--all convince me that I would not hesitate to recommend your dealership to anyone who is searching for a new car. 
Thanks again,
John A.

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Thank you for inviting me to your New Car Clinic on October 9th. I drove 2 hours from Vermont to attend and what I learned about MY Subaru was worth the drive. In all the years I have been buying cars no other dealer has put on a "clinic" like this. Getting to meet your staff and seeing what my car looks like from underneath a lift was a highlight. Thank you, Dale, for explaining how I can take care of my Subaru. Somehow I feel better 'connected' to my car.  Valerie R.   "P.S. The food was great, too. Thanks for the free touch-up paint."

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We live in Brattleboro, Vermont and just bought a Subaru Impreza 4 door from Subaru of Keene and couldn't be happier. Our salesperson was laid back and did not try to sell us a car we didn't want. She listened to our needs, asked the right questions, and recommended the PERFECT car for us. Thanks for everything.  Kevin H.

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We would like to take this opportunity to express our many, many thanks to each of you at Subaru of Keene. We really feel that we have become part of the Subaru of Keene family!!

The whole process of purchasing our new Forester was a rewarding experience. Your help and understanding in the purchase was so deeply appreciated. The circumstances for which we did purchase our new car was handled very professionally and with such very caring concern for my situation. In all the years we have purchased vehicles, we have never had another dealership work with us the way you did. We are so satisfied with the whole outcome and will continue purchasing our vehicles from you in the future. Who would have seen to it that our car was even delivered from New Hampshire to Vermont to accommodate us. That is unheard of in this day and age. But Subaru of Keene was there as promised.