Subaru of Keene
14 Production Avenue Keene, NH 03431-3920Sales: 603.355.5000 | 800.355.2434
Testimonials
Nothing can impart the true feelings of our customers than through their own words. Subaru of Keene customers are loyal and come back time and again. Subaru of Keene has a 99% Customer Satisfaction rating from AAA. Find out why below and then see us for the BEST car buying experience you've ever had!
Love. It's what makes Subaru of Keene your preferred Subaru Dealer.
 | Dear Mr. Carey, I want to thank you and your staff for the gentle support that you provided in helping me select my new Outback. I had done all of the research prior to entering your showroom, reading Consumer Report, test driving a number of cars, reading on-line reviews, and price-shopping through various local and regional newspapers. When all was said and done, the toss-up was easily between the Subaru Forester and the Outback. Subarus are excellent cars, but what sold me on my purchase was the relaxed, family-centered atmosphere of your dealership. Your salesman (Curt Finnamore) helped me to decide between my two choices by simply identifying the pluses that both cars had to offer. There was no "hard sell"; rather he listened to what I needed and identified how each car met my individual selection criteria. What was even more impressive was the attention he paid to the other, non-purchasing members of my family. Your salesman (and you) spent an amazing amount of time, during a busy evening, talking to my thirteen -year -old granddaughter who accompanied me. You let her sit behind the driver's seat, chatted about your own children, and invited her to help her grandfather pick out the color of the car that she liked best! When you noticed the picture of a Labrador Retriever on my sweatshirt (Charlie Dog, one of the great loves of my life), you immediately went into your cubicle and came out with two Subaru Pet T-shirts, one in a small for my granddaughter's Pug and an Extra Large for me to take home for Charlie! It is rare that I enjoy the car-shopping experience. This time, however, I can honestly say that the enjoyment of the experience was equal to the enjoyment I feel as I drive around Brattleboro in my new Outback! Not only have you gained a new customer-for-life, but I guarantee that when my granddaughter purchases her first car, she will return to Subaru of Keene for that fancy cherry-red model she almost talked me into buying for her! Many thanks from Larry, Quinlyn, and, of course, Charlie Dog, who is enjoying the view from the back seat of "her" new car! Sincerely, ------------------------------ |
| Dear Curt, On behalf of our entire family, I want to express appreciation for your professionalism and concern shown throughout our recent purchase of a new Subaru Forester. From first meeting through delivery, you were a calming, informative guide. You sincerely listened to what we wanted in our Subaru, and made sure we got exactly the vehicle we needed. You were especially good with our two young children; a challenge to bring to an automobile purchase experience. You made them feel a part of the decision-making process, and pointed out the 'really cool' features of the Forester. Helping them get 'settled' for the test drive was no small accomplishment. Your thorough knowledge of the Subaru was especially helpful; you embody the family focus of the Fenton dealerships. We have purchased many vehicles over the years, and the thought of going through this process again was daunting. After just a few minutes at Subaru of Keene, and with you, we knew we were in for a positive experience... and were not the least bit disappointed. Thank you Curt. ------------------------------ |
| Dear Bob, ------------------------------ |
| Dear Mr. Fenton, While we all know Subaru's all wheel drive vehicles are one of the best choices for New England drivers-the primary reason I am driving another new Subaru is your Service Manager, Dale Peloquin. Once a car is purchased the buyer's contacts remain in the Service Department. I've dealt with many Service Departments over the years and Dale's department has been the best. Dale makes car maintenance a pleasant experience by being honest, humorous, informative, easy going, consistent and helpful. He'll rectify any mistakes made and always provides the information a consumer needs to make decisions concerning their cars. I feel great about my new Subaru Outback, but I feel even better knowing when my car needs work I'll get straight, informative, helpful information from Dale on what to do, and when. Subaru is lucky to have him at the helm. ------------------------------ |
| Hi Nikki, Thank you so much for all your efforts to get me in the 2010 Impreza. Let me just say that again "I LOVE MY SUBARU". It has turned out to be a great car, fuel efficient handling and snowy driving. I also want to mention that I did my on line rating of your dealership and my experience. I believe you and other members of your staff will be proud of your evaluation. I can't believe the experience with Subarus after being a loyal GM fan for so many years. I hope to send some business your way and again will look your way when its time to replace my car. ------------------------------ |
| My previous experiences with dealerships in Keene,
particularly Kia of Keene, made my experience at Subaru truly refreshing
and positive. This is my second experience with a Fenton Family
dealership and I would recommend them to anyone. Their business
practices are the most upstanding and straightforward of any dealer in
this area. ------------------------------ |
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| Pat and I would like to thank you for the time that you spent with us earlier this week. We very much enjoyed our time with you. We have been buying cars for 40 years and you are, without a doubt, one of the most knowledgeable, personable, and enjoyable salespersons we have had the pleasure to work with. Thanks again for your help and please accept our best wishes for a prosperous future. ------------------------------ |
| My reason for writing is to offer you our thanks and compliments, in the strongest possible terms, for making our car buying experience the best we have ever, ever experience. We were so impressed by your knowledge and patience - and with your insistence on ensuring that we find the best Subaru to fit our lifestyle needs. You did a wonderful job. ------------------------------ |
| To All at Subaru of Keene, I want to thank you all for making our purchase of a new Forester at your dealership so pleasurable and easy. It all started after going to your web-site and coming in contact with Mark Carey, your Internet Manager. I am now retired from my own successful direct sales business that I had been in for 35 years. I have hired, trained and developed hundreds of sales people over that period of time so I can sense a good man and communicator when I see one and Mark is one of those ilk. He hooked me with his expertise and believability in being able to deal with people and so my wife Audrey and I made the trip from the other side of Vermont, Shaftsbury, to Keene, New Hampshire and after meeting the remainder of your crew, namely, Kelly Barber, Bob Berry, and Dan Kuraner, (sorry, but I don't know the name of the other salesman I had a conversation with, but I know he was Italian and loved a good corned beef sandwich), we decided to purchase our Forester from Subaru of Keene, not only because of the great deal that you gave us, but because of the positive atmosphere, energy and exuberance that your dealership possesses. Your can consider me your "Good Will Ambassador" here in western Vermont. ------------------------------ |
| Dear Mark, ------------------------------ |
| We would like to take this opportunity to express our many, many thanks to each of you at Subaru of Keene. We really feel that we have become part of the Subaru of Keene family!! The whole process of purchasing our new Forester was a rewarding experience. Your help and understanding in the purchase was so deeply appreciated. The circumstances for which we did purchase our new car was handled very professionally and with such very caring concern for my situation. In all the years we have purchased vehicles, we have never had another dealership work with us the way you did. We are so satisfied with the whole outcome and will continue purchasing our vehicles from you in the future. Who would have seen to it that our car was even delivered from New Hampshire to Vermont to accommodate us. That is unheard of in this day and age. But Subaru of Keene was there as promised. What more can I say, but THANK YOU. It was such a pleasure meeting and doing business with Ryan. His professionalism and understanding will never be forgotten. THANK YOU RYAN. We look forward to seeing our friends when having service completed on our new Forester." ------------------------------ |
| I have been very pleased with Subaru's since 2000. That is when I met Dale Peloquin at the Keene NH dealership. He now fills the position of Service Manager, I believe, because of his wonderful technique with people. He shows compassion to everyone and always goes the extra mile. It seems the service attendants who work with him are taking Dale's example personally. There is a 'clean' atmosphere with respectful people who do their very best to make costly car repairs and maintenance not hurt so much. I think Dale should be commended for his efforts to make service visits for older ladies and gentlemen much easier without so much stress. I have told him I appreciate him but it would be nice if the guy got an 'Atta boy' from the higher ups. If there were ever to be a commercial about Subaru's great service, my slogan would definitely be, "Do it Dale's way." Thanks for your time, Donna Rathburn ------------------------------ |
| We live in Brattleboro and just bought a Subaru Impreza 4 door from Subaru of Keene and couldn't be happier.our salesperson, was laid back and did not try to sell us a car we didn't want. She listened to our needs, asked the right questions, and recommended the PERFECT car for us. ------------------------------ |
| Dear Mark, ------------------------------ |
| Attn: Ryan, Mike, Dan & Kelly ------------------------------ |